Shipments and returns

Shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped with tracking and drop-off without signature. 

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment and your destination. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Returns

If you need to return any items in your order, please contact us to arrange this. We can only accept returns of unopened items. Upon receipt, we will issue a refund for the returned, unopened items, minus a restocking fee. Unfortunately we cannot refund shipping costs.